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Canadian Marketing Association Social Media Roundtable
Who's Driving The Social Media Bus? Marketing or the Contact Centre
April 25, 2012
LoyaltyOne Conference Facility, Toronto, ON
This event is for marketing and call centre leaders who are facing the challenge of incorporating social media into their organizations; specifically call centres and marketing departments. John Bardawill, Managing Director of TMG will be moderating this roundtable, in which industry leaders will discuss the strategies they are using to manage and leverage this powerful new channel in their organizations.
For more details and to register visit:
www.the-cma.org/education-events/social-media-roundtable
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Call Centre Week
Case Study: How Aeroplan transformed their contact center into a profitable business
June 4, 2012
- June 8, 2012
Caesars Palace, Las Vegas, NV
Caroline Hagan of Aeroplan and John Bardawill of TMG International Inc. will be presenting this Track Session on Wednesday, June 6th at 1:15 p.m.
For more information and to register visit:
www.callcenterweek.com
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BILL FRENCH NAMED TO BOARD OF DIRECTORS OF "YOUTH IN MOTION”
Youth in Motion is a national charitable organization dedicated to developing employment-focused mentoring programs that foster the continuing success of diverse youth and their important contributions to local, national and international communities. Two of their premiere programs are the “Top 20 Under 20” and “Opportunities Unlimited”.
To learn more visit http://www.youth-in-motion.ca/.
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