Marketing And Sales Consultants

Meet Our Team


John is the Managing Director of TMG where he helps senior leaders translate marketing, customer experience, and change initiatives into meaningful action across the organization; from executives to front-line employees. He has also worked extensively with call center operations around the world to provide highly focused solutions that drive revenues and profits.

“Success in business is about having a deep understanding not only of what is required at a strategic level, but also at an operational level. I help our clients bridge that gap.”

John has 25 years of international marketing and management experience, initially as a vice president for companies like Thomas Cook, Thomson Publishing and Southam Newspapers, and later as a trusted advisor working with Ericsson, Cable & Wireless, Bell Canada, Rogers, and RBC Insurance.

Few people are aware that John has an undergraduate degree in psychology, or that as a student, he earned extra cash singing and playing piano at weddings. He still knows how to work a room, but these days the audience is usually senior executives and the instrument is PowerPoint.

Want to know more? Visit John’s LinkedIn profile at:


  • Business and marketing strategy
  • Marketing and sales planning and execution
  • Customer experience management
  • Customer journey mapping
  • Contact center strategy and development
  • Product launches
  • Operations
  • Retail management
  • Change management


  • Aeroplan
  • VIA Rail
  • Aimia
  • Rogers Communications
  • RBC Insurance


  • Vice President, Southam Newspapers
  • General Management, Thomson Newspapers
  • VP Marketing, North America, Thomas Cook

  • MBA in Marketing and Finance from the University of Western Ontario